National Utilities Company

Identify Automation Opportunities throughout entire business unit and build an Automation Catalogue 

RPA CANDIDATE ASSESSMENT, £1m-4M IDENTIFIED

Led automation programme to build business unit wide Automation Catalogue

Situation:

Identify all automation opportunities for the entire business unit in less than 2 week

Actions:

  • Engaged with over 30 key stakeholders (senior department managers, team leads and subject matter experts)

  • Liaised with the RPA development team, arranged demonstrations of Blue Prism’s capabilities

  • Created toolkit to assist sub-teams with collating data which was assessed and prioritised

 

Outcome:

Led the major automation programme to identify potential savings of £1 m – £4 m

 

Synchronising data between legacy systems (multiple teams)

FTE COST avoidance, £300k saved

Synchronising data between legacy systems (large company)
 

Situation:

  • Manual move data between two legacy systems, because systems stopped talking to each other
  • Team manager didn’t have the budget to hire 10 more staff, to cope with the forecasted increase in demand 
  • Overwhelming backlog and increase in SMART meters required an addition 30 FTE+ 

Actions:

    • Listed all the teams processes

    • Collated cycle time and volume data the team had collected over the year (sense checked by timing a sample)

    • Filtered out only RPS suitable processes (ran a workshop)

    • Out of the 100 tasks, used a Pareto graph to calculate the few tasks (7) which took up 80% of the team’s time

    • Ran solution design workshop to re-design certain processes (using 5 Whys, and 5Rs)

    • Created Process Definition Documents to build the bots

Outcome:

Identified savings over £300k, avoiding the need to hire 60+ new staff