There are departments in your business crying out for automation, that are full of manually intensive computer-based processes, with staff doing boring, monotonous tasks. Look for teams with high attrition rates, highly frustrated employees, and large backlogs of back-office work.
You’re looking for areas that have a high amount of these types of processes:
- Logical repetitive steps
- High amount of data entry and data validation
- Syncing same data into multiple systems
- Inputting, exporting, migrating data
- Transactional processes handling high volumes
- Errors that have a massive impact on the business
- High percentage of manual errors
- Processes with high queues which delay delivery to customers
- Business areas with high employee turnover
- Large seasonal spikes in work volume
- Processes requiring large teams
- High amount of data searching, data gathering, or data cleansing
- Repetitive updates to databases or form filling
- Moving data from one system to the next, or between multiple systems or databases
- Highly regulated activities
- Financial, compliance, auditing
Avoid teams with these types of processes:
- Low volume
- High variety, multiple ways of completing a task (many exceptions)
- Unstructured data inputs (free text forms rather than dropdown lists)
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You can read about these tips and our tools used in the AEIO YOU method in their new book Business @ the Speed of Bots, How to implement RPA that scales