Benefit Realisation & Verification
Verify the value: realised benefit measured against the agreed baseline, with each benefit class reported separately.
Inputs, deliverables and boundaries
Inputs required
- A live redesigned workflow with an agreed baseline to measure against.
- A recurring operational data feed on the agreed measurement rules, each verification period.
- Visibility of the staffing, volume and policy changes made during the period, so attribution stays honest.
Deliverables
- A quarterly verification review measuring realised benefit against the agreed baseline.
- Realised benefit reported by metric class — cash, cost avoidance, released capacity, delivered operational improvement — never blended into one number.
- A variance account: where benefit is behind forecast, what is driving it and what would recover it.
- A standing record of the evidence behind each reported benefit, in the register discipline the classes require.
Client responsibilities
- Supply the period data on the agreed rules; gaps are reported as gaps.
- Take the management actions that convert released capacity into cash or redeployed work; those decisions remain the client’s.
- Confirm or challenge each period’s realised-benefit statement; written client confirmation upgrades the evidence status, silence does not.
Scope exclusions
- No actuarial, underwriting, tax-technical, legal or audit advice.
- No audit opinion; no certification of accounts.
- Technical build is delivered by specified specialists under Leania's requirements, acceptance criteria and quality controls.
- No guarantee of a unit-cost outcome that depends on client adoption, volume mix, staffing decisions, data quality or third-party delivery outside our control.
- Verification is against the agreed baseline and measurement rules; it is not an audit and provides no audit opinion.
- Forecast values are reported as forecasts; verification never restates a forecast as realised benefit.
How forecast becomes evidenced
Forecast opportunity − unsupported assumptions − adoption leakage − volume or mix change − implementation cost = evidenced result.
Verification runs to a cadence
- Baseline fixed before change
- Go-live checkpoint
- 30-day operating review
- 90-day verification
- Quarterly verification where retained
The decision this rung produces
Each period: whether realised benefit is evidenced, attributable and on track — and whether to continue, adjust or conclude the verification retainer.
Delivery model
Senior-led, specialist-delivered: Leania specifies the work, sets acceptance criteria and signs off quality, independent of any build supplier.
RapidMap may be used to structure workshop evidence into a reviewable current-state process. Leanify may be used to calculate the baseline and structure the DMAIC assessment.
RapidMap by Leania converts interviews, workshops, notes and procedures into reviewable process maps, bottleneck signals, evidence gaps and SME validation questions. Practitioners validate the output.
Leanify by Leania supports analysis. It does not autonomously validate root causes, approve recommendations or replace practitioner judgement.
Senior practitioners remain accountable for scope, interpretation, validation and decisions.