Evidence, redesign, assurance and verified value
Senior-led, specialist-delivered, with Leania retaining independent acceptance and quality control.
Start small, scale on evidence
Engagements are fixed-scope and sequential: each rung establishes the evidence the next one depends on, and each ends with a decision rather than a commitment to continue.
Workflow Evidence Sprint
Establish the evidence: what one high-volume workflow actually costs, where delay and rework sit, and whether redesign is worth pursuing.
- Duration:
- 10 business days; typically 4–6 consulting days
- Basis:
- From £7,500
Whether redesign of this workflow is worth pursuing: commission the Cost-to-Serve Baseline or Workflow Redesign & Delivery Assurance on the evidence, or stop with the evidence pack in hand.
Cost-to-Serve Baseline
An agreed baseline: the defensible end-to-end cost of a unit of work, as the reference point all later benefit claims are measured against.
- Duration:
- 3–4 weeks
- Basis:
- Fixed-scope proposal — scoped and priced after qualification.
Whether to commission redesign against the agreed baseline, and which parts of the workflow justify it first.
Workflow Redesign & Delivery Assurance
Redesign the workflow and assure its delivery: specialist build under Leania's requirements, acceptance criteria and independent quality control.
- Duration:
- 8–12 weeks
- Basis:
- Fixed-scope proposal — scoped and priced after qualification.
Workflow Redesign & Delivery Assurance →
Acceptance of the redesigned workflow into live operation against the agreed criteria — and whether to commission ongoing verification of realised benefit.
Benefit Realisation & Verification
Verify the value: realised benefit measured against the agreed baseline, with each benefit class reported separately.
- Duration:
- Minimum 3 months
- Basis:
- Retainer with quarterly verification reviews — scoped once an agreed baseline exists.
Benefit Realisation & Verification →
Each period: whether realised benefit is evidenced, attributable and on track — and whether to continue, adjust or conclude the verification retainer.
The consulting journey is for operators
- Acquisition-led or multi-office accountancy groups, typically two hundred to a thousand staff.
- Specialist brokers, MGAs and insurance-service businesses, typically one hundred to a thousand staff.
- Organisations of fifty to two hundred staff where transaction, document or exception volume is high relative to headcount.
- PE backing is a strong buying signal, not a qualifying condition.
Software-only enquiries are not rejected — they belong with the Leania software estate rather than the consulting journey.
The moments this work starts
- MTD implementation and quarterly operating cycles
- Post-acquisition integration
- Capacity failure
- Platform migration
- Margin pressure
- Failed automation
- Outsourcing review
- Complaints or service-level pressure
- Exit preparation
What we do not do
No actuarial, underwriting, tax-technical, legal or audit advice. No audit opinion. No certification of accounts. Technical build is delivered by specified specialists under Leania's requirements, acceptance criteria and quality controls.
We do not guarantee a unit-cost outcome that depends on client adoption, volume mix, staffing decisions, data quality or third-party delivery outside our control.
Where outsourcing or relocation is on the table, the discipline is the same: redesign the work before deciding whether it should be retained, automated, outsourced or relocated.