Evidence, redesign, assurance and verified value
Senior-led, specialist-delivered: Leania remains accountable for diagnosis, requirements, acceptance and value verification, using the client’s existing technology team or vetted specialist delivery partners where build is required.
One engagement, two stages, one decision between them
21 working days to a Pilot Blueprint
- Stage 1 · Working days 1–10Establish, then Diagnose & Select
- Stage 2 · Working days 11–21Design, then Specify & Challenge
Stage 1 runs working days 1–10 and ends in a decision. If the evidence doesn't justify continuing, the engagement ends there: you keep the evidence and pay only for Stage 1. If it does, Stage 2 takes the selected intervention to a Pilot Blueprint by working day 21.
£7,500 to start. Stage 2 (£9,500) only if the evidence justifies it.
£17,000 — Total if both stages run, for one bounded workflow. Larger scopes are quoted.
Who Leania works best with
- Acquisition-led or multi-office accountancy groups, typically one hundred to a thousand-plus staff, with high client, document or transaction volumes.
- Specialist insurance brokers, MGAs and insurance-service businesses, typically one hundred to a thousand-plus staff, with high submission, servicing, document or exception volumes.
- Banking and other regulated financial-services operations where transaction, exception or servicing volume creates material operational cost.
- Other high-volume business-services organisations where cases, documents, transactions or manual handoffs scale faster than operating capacity.
Operationally complex service businesses where growth, acquisition or transaction volume is creating disproportionate cost, rework or capacity pressure.
PE-backed, independently owned and acquisition-led businesses can all fit where there is a measurable workflow and a live economic trigger.
The moments this work starts
- MTD implementation and quarterly operating cycles
- Post-acquisition integration
- Capacity failure
- Platform migration
- Margin pressure
- Failed automation
- Outsourcing review
- Complaints or service-level pressure
- Exit preparation
Start small, scale on evidence
Engagements are fixed-scope and sequential: each rung establishes the evidence the next one depends on, and each ends with a decision rather than a commitment to continue.
Two decisions, in sequence: at day 10, whether the evidence justifies continuing; and at day 21, whether to pilot the selected intervention, change it or stop, on the Pilot Blueprint.
Workflow Evidence Sprint
Establish the evidence: what one high-volume workflow actually costs, where delay and rework sit, and which intervention is worth testing, if any.
- Duration:
- 21 working days, in two stages, with a decision at day 10
- Basis:
- £7,500 to start. Stage 2 (£9,500) only if the evidence justifies it.
Whether to commission redesign against the agreed baseline, and which parts of the workflow justify it first.
Cost-to-Serve Baseline
An agreed baseline: the defensible end-to-end cost of a unit of work, as the reference point all later benefit claims are measured against.
- Duration:
- 3–4 weeks
- Basis:
- Fixed-scope proposal — scoped and priced after qualification.
Acceptance of the redesigned workflow into live operation against the agreed criteria — and whether to commission ongoing verification of realised benefit.
Workflow Redesign & Delivery Assurance
Redesign the workflow and assure its delivery: specialist build under Leania's requirements, acceptance criteria and independent quality control.
- Duration:
- 8–12 weeks
- Basis:
- Fixed-scope proposal — scoped and priced after qualification.
Each period: whether realised benefit is evidenced, attributable and on track — and whether to continue, adjust or conclude the verification retainer.
Benefit Realisation & Verification
Verify the value: realised benefit measured against the agreed baseline, with each benefit class reported separately.
- Duration:
- Minimum 3 months
- Basis:
- Retainer with quarterly verification reviews — scoped once an agreed baseline exists.
Start with the problem. Earn the technology.
Six ways to remove capacity loss. Each is assessed on the evidence; none is the default.
- StopUse when
The activity adds no value to the client, the firm or a control.
- SimplifyUse when
Steps, approvals or hand-offs exist that the outcome doesn’t need.
- StandardiseUse when
Teams or offices do the same work in materially different ways.
- WorkflowUse when
Work is lost in queues, inboxes and hand-offs between people.
- AutomateUse when
Rules are stable and volume is repeatable.
- AIUse when
Unstructured information or variable interpretation is materially constraining the process.
Don’t whenDeterministic rules solve the problem reliably.
The preferred intervention is the simplest one that reliably achieves the outcome and clears the economic and control threshold.
Delivered, and labelled by what it was
Centralising a document-intensive workflow with controlled AI assistance →
What we do not do
No actuarial, underwriting, tax-technical, legal or audit advice. No audit opinion. No certification of accounts. Where technical build is required, it is delivered by the client's existing technology team or vetted specialist delivery partners against Leania's requirements, acceptance criteria and quality controls.
We do not guarantee a unit-cost outcome that depends on client adoption, volume mix, staffing decisions, data quality or third-party delivery outside our control.
Where outsourcing or relocation is on the table, the discipline is the same: redesign the work before deciding whether it should be retained, automated, outsourced or relocated.