Proof, and how each number was established

Every number Leania publishes carries two labels: how the evidence was established, and what kind of value it is. Client cases appear here only after clearance; synthetic demonstrations are always labelled synthetic.

Anonymised cases

Cleared case evidence

Centralising a document-intensive workflow with controlled AI assistance

Process definition, control design, delivery requirements and acceptance for a centralised, document-intensive workflow with controlled AI assistance.

>80% lower unit processing cost
Unit processing cost modelled for the redesigned workflow at target automation

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Insurance operations discovery and delivery assurance

Policy servicing, fiduciary operations, opportunity discovery and governed delivery assurance.

45,000 annual hours
Annual opportunity pipeline identified by discovery
10 opportunities / c.30 FTE
Prioritised opportunities identified, with capacity estimated by the delivery team
30% improvement
Improvement in aviation certificate processing, delivered by the redesigned workflow

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Enterprise discovery and recurring operational capacity

Company-wide opportunity discovery, delivery and adoption across process, data and controls.

200+ use cases / approx. 30,000 annual hours
Opportunity pipeline identified across the estate
10,000 annual hours
Annual operational capacity released by three delivered initiatives

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The right answer was training — not more technology

Upstream prevention and a quantified business case instead of a back-office automation solution.

£150,000
Annual value forecast in the approved business case
Approx. £5,000
Annual running cost forecast in the same business case

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Further anonymised cases are in confidentiality review and publish as they clear.

Synthetic

Synthetic demonstrations

Worked end-to-end on synthetic operational logs, so the method is inspectable without client data.

Who leads it

Led personally, delivered with specialists

Tony Walker is the founder of Leania, a Lean Six Sigma Black Belt and the author of "Business @ the Speed of Bots". He has more than 20 years' experience across financial services and operational transformation, with work spanning banking, insurance, pensions, accountancy, utilities and rights management.

More on who leads the work

Which workflow is consuming more capacity than leadership realises?

Discuss a workflow