Success stories, and how each number was established
Every number Leania publishes carries two labels: how the evidence was established, and what kind of value it is. Client cases appear here only after clearance; synthetic demonstrations are always labelled synthetic.
Cleared case evidence
Anonymised client · Insurance
A leading insurance broker
Operational improvement and automation governance at a leading insurance broker
Leania led opportunity discovery, prioritisation, business cases and governed delivery across the broker's UK policy servicing, fiduciary and back-office work, showing where operational capacity could be released and where investment was justified.
Anonymised client · Accountancy
Major national accountancy group
AI-assisted personal-tax workflow transformation at a major national accountancy group
Leania supported the redesign and implementation assurance of a high-volume personal-tax workflow, consolidated into a central team, with AI-assisted classification and extraction, exception handling and human approval controls.
Services applied
Anonymised client · Rights management
Major UK music rights-management organisation
Enterprise-wide automation discovery and operational improvement at a major UK music rights-management organisation
Leania helped identify, prioritise and deliver improvement and automation across the organisation's operational processes, data handling and controls, combining a large opportunity pipeline with practical initiatives to reduce manual processing.
Experience of Leania's founder · Utilities
UK energy utility
The right answer was training — not more technology
Upstream prevention and a quantified business case instead of a back-office automation solution.
Services applied
Further anonymised cases are in confidentiality review and publish as they clear.
Synthetic demonstrations
Worked end-to-end on synthetic operational logs, so the method is inspectable without client data.
Led personally, delivered with specialists
Tony Walker is the founder of Leania, a Lean Six Sigma Black Belt and the author of "Business @ the Speed of Bots". He has more than 20 years' experience across financial services and operational transformation, with work spanning banking, insurance, pensions, accountancy, utilities and rights management.