Success stories, and how each number was established
Every number Leania publishes carries two labels: how the evidence was established, and what kind of value it is. Client cases appear here only after clearance; synthetic demonstrations are always labelled synthetic.
Delivered outcomes
Engagements Leania contracted and delivered, anonymised, with every figure labelled for what it is.
Anonymised client · Insurance
A leading insurance broker
Operational improvement and automation governance at a leading insurance broker
Leania led opportunity discovery, prioritisation, business cases and governed delivery across the broker's UK policy servicing, fiduciary and back-office work, showing where operational capacity could be released and where investment was justified.
Anonymised client · Accountancy
Major national accountancy group
AI-assisted personal-tax workflow transformation at a major national accountancy group
Leania supported the redesign and implementation assurance of a high-volume personal-tax workflow, consolidated into a central team, with AI-assisted classification and extraction, exception handling and human approval controls.
Services applied
Leania engagement · Rights management
PRS for Music
Enterprise-wide automation discovery and operational improvement at PRS for Music
Leania helped identify, prioritise and deliver improvement and automation across the organisation's operational processes, data handling and controls, combining a large opportunity pipeline with practical initiatives to reduce manual processing.
Anonymised client · Consumer goods
Multinational consumer goods business
An automation proof of concept scaled from the UK to seven global regions at a multinational consumer goods business
Leania led the automation analysis behind a proof of concept in the UK that the business then rolled out across its global regions.
Services applied
Further anonymised cases are in confidentiality review and publish as they clear.
Enterprise experience
Work Leania's founder did before or outside Leania, shown so you can judge the experience behind the practice. It is not presented as Leania delivery.
Experience of Leania's founder · Utilities
UK energy utility
The right answer was training — not more technology
Upstream prevention and a quantified business case instead of a back-office automation solution.
Services applied
Experience of Leania's founder · Banking
Major UK banking group
Process intelligence and simplification across ten functions at a major UK banking group
Process intelligence across ten functions of a regulated banking group, used to find structural inefficiency and prioritise simplification.
Services applied
Synthetic demonstrations
Worked end-to-end on synthetic operational logs, so the method is inspectable without client data.
Led personally, delivered with specialists
Tony Walker is the founder of Leania, a Lean Six Sigma Black Belt and the author of "Business @ the Speed of Bots". He has more than 20 years' experience across financial services and operational transformation, with work spanning banking, insurance, pensions, accountancy, utilities and rights management. In rights management, he has worked at PRS for Music.