Experience of Leania's founder · Banking
Major UK banking group
Work done by Leania's founder, not contracted through Leania. It is not a Leania engagement.
Process intelligence and simplification across ten functions at a major UK banking group
Process intelligence across ten functions of a regulated banking group, used to find structural inefficiency and prioritise simplification.
The challenge
The operational challenge
A regulated banking environment needed evidence of where structural inefficiency sat before choosing what to simplify.
The work
What the work involved
- Drove the deployment of process-mining analysis across ten functions to identify structural inefficiency.
- Prioritised simplification opportunities in support of cost reduction.
- Designed insight dashboards that surfaced efficiency opportunities and informed procurement change.
- Contributed to AI governance and the practical application of controls to AI-enabled change.
The outcome
Outcome
The functions gained an evidence base for prioritising simplification, drawn from process data rather than opinion.